Post by Zinnov

Everyone's talking about GCCs. The 1,750+ centers. The talent. The growth story.   Very few people are talking about what actually happens behind the scenes. The decision dilemmas that don't have clean answers. The misalignments that get baked in during the first 90 days. The gap between what the pitch deck promises and what the first 18 months actually look like. The things that go wrong during setup and after, that everyone in the ecosystem recognizes, but nobody says out loud.   We've been in those rooms for 24 years, across many GCC engagements. This series is us writing down what we've seen.   "What No One Tells You About GCCs" is a multi-edition series, each going deep on one dimension of the GCC journey. From why companies really set up GCCs, to talent, leadership, charters, location, AI, and what comes next.   Edition 01 is out: Why GCCs Are Set Up. Read the article to know more. ⬇️ #WhatNoOneTellsYou #gccinsights #gccs #leadershipinsights