Post by Zendesk

Name: Still requiring agents to approve every automated action? With pre-approved actions, you can allow
Uploaded: 2026-05-04T19:00:43.977Z
Channel: Zendesk
Description: Still requiring agents to approve every automated action? With pre-approved actions, you can allow auto assist to execute selected custom actions and action flows automatically — no approval step req

675,139 followers

Still requiring agents to approve every automated action? With pre-approved actions, you can allow auto assist to execute selected custom actions and action flows automatically — no approval step required. Admins stay in control by deciding what’s safe to run automatically, while agents save time and keep tickets moving. Watch the demo to see how it works: https://zdsk.co/48AoCIY

Video Content