Post by Zendesk

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As your intent library grows, keeping it accurate gets harder. Intent quality recommendations in Intelligent Triage help you continuously improve intent performance with clear, in-product signals. Identify weaknesses, spot low-confidence predictions, understand what’s impacting accuracy, and take guided action — right where you manage intents. It’s a simpler, more centralized way to keep routing reliable as you scale. Watch the demo: https://zdsk.co/4cBwuw9

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