Post by Yotpo

We spent last Thursday at a Validify Community dinner talking about where loyalty is actually headed. The consensus around the table was clear: discounts alone don't cut it anymore. As Meghan McNally shared, in a world where AI is starting to do the shopping, loyalty becomes about the brands that customers genuinely want to come back to. And that's built through experiences, not promo codes. Thanks for bringing together such a brilliant group, Validify 🙌