Post by Yext

National brands: Your metrics are lying to you. That 4.3 national average star-rating is hiding a city where you sit at 3.0, while a local competitor sits at 4.7. A "98% accurate" listings score across thousands of locations can still mean dozens of stores in your highest-revenue metros are showing the wrong hours. And with 61% of US consumers using AI search tools more than they did a year ago, the potential for gaps is only widening. Our latest blog reveals the three benchmarks every multi-location brand should track — and what to do when the data reveals a problem: https://yex.tt/4evJRxL