Post by Xceedance

Insurers are spending more on TPA services than ever and telling us, in the same breath, that the relationship is broken. That's the contradiction at the heart of our new Claims Industry Impact Report, commissioned with HFS Research: "The Claims Confidence Gap: Insurers Hire TPAs on Cost, but Fire on Outcomes." The report digs into why P&C insurers keep buying the way they always have, even as it costs them in leakage, cycle time, and adjudication quality. It also investigates what CCOs, CFOs, COOs, vendor management, and procurement leaders need to change before their next TPA contract. Learn more: https://lnkd.in/eecqinPp