Post by Beam

📞 “You’re the most amazing AI machine I’ve ever spoken to" - Caller from London Borough of Hounslow 👆 Actual feedback from a Hounslow resident about the Talk agent we built together : Willow 💙 Hounslow Council has always been ahead on frontline innovation. We recently wrapped up a pilot testing Talk and Interpret across their first contact and social work teams, to free up time for the hardest, most urgent cases. Join our webinar on 14th July to hear directly from their team on: practitioner sentiment, how our tools perform day to day, pilot setup time, and the impact seen: 🚀 100% call answer rate, 0 minute wait time at the front door ⚡ Interpreter wait time: 4.6 days → 0 📅 14th July, 1-2pm Register here: https://lnkd.in/ermRj5e4 Huge thanks to Josh Lewis (Project Delivery Manger, LBH) and Vivien Hukporti (First Contact Team Manager, LBH) for helping organise! #DigitalFrontdoor #LocalGovernment