Post by Victoria Davis
Global Lead Customer Expert at JOE & THE JUICE
Great customer experience starts with great self-service. Thatโs been a big focus for me recently ๐ Weโve just rolled out a full refresh of our FAQs ๐ธ โ 60+ new articles โ Improved UX โ Faster, more intuitive self-serve journeys The goal? Empower guests to help themselves quickly, easily, and on their own terms. From app support to everyday questions, weโre making it simpler to find answers and resolve issues without needing to contact Customer Care. Better self-service = faster resolutions, less friction, and more time for the juicy stuff! ๐ Would love to hear your thoughts ๐ Check it out via the link (or in the JOE app) ๐ https://lnkd.in/guBcgDES JOE & THE JUICE