Post by Vapi

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Scripted phone systems only handle what someone anticipated, and callers rarely stay on script. Voice agents that reason handle it anyway. On July 22, Vapi Co-Founder and CTO Nikhil Gupta and Marius Buleandra, from the Anthropic Applied AI team, get into what shifts when voice agents run on a model like Claude that can reason through a live call. Built on the platform behind 1B+ calls and 1M+ developers. What we'll cover: - Why voice is the highest-intent channel, and why CSAT hasn't moved in a decade - How real-time voice and frontier models combine into a genuinely human interface - Where this goes next, and how to set your team up for it Wednesday, July 22 | 10:00 AM PDT Registration link in comments.

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