Post by Valtech

Everyone's talking about agentic commerce. But according to a new Forrester report, most of what's actually out there today is conversational — assistive, not autonomous. And consumer trust is still a significant barrier to closing that gap. Megan Carrigan, our SVP Strategy & Innovation, is interviewed in the report with her take on what consumers actually expect from AI-powered experiences 👇 Find her perspective and the full picture on where agentic commerce is headed in Forrester's The State Of Agentic Commerce, Q2 2026.