Post by UC Today

🏭 UKG has launched what it's calling an agentic orchestration layer for frontline workforce management. The question for buyers is whether it's truly that. Suresh Vittal, Chief Product Officer at UKG, frames the problem it's built to solve: "Demand changes by the hour. Staffing conditions change by the minute. Managers are expected to make dozens of operational decisions every shift while balancing labor costs, compliance, the customer experience, and employee wellbeing." Alex Cole examines whether the platform delivers on the agentic promise. 👉 Read the full article: https://lnkd.in/eHsh2BPA #HCM #WorkforceManagement #UKG #AgenticAI #FrontlineWorkers