Post by Transcom

The brightest minds in marketing are gathering in San Jose this week, and Transcom is right at the center of the conversation. Our CMO, Amit Shankardass, is taking the stage to dive into one of the most pressing topics in our industry: Human-Enabled AI. As a global leader in BPO, Transcom understands that the "Future of CX" isn't found in a vacuum. It’s found in the harmony between AI efficiency and human problem-solving. Amit will be sharing insights on how we are leveraging AI to empower our global workforce, ultimately delivering more seamless, personalized experiences for the world's most ambitious brands. When we talk about "AI-Enabled Humans," we’re talking about the future of our industry. We’re thrilled to have Amit leading that charge. #GenerativeCX #HumanAI #TranscomBrilliance #CMOAlliance