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J M Juran Joseph Moses Juran (December 24, 1904 – February 28, 2008) was a Romanian-born American engineer and management consultant. He was an evangelist for quality and quality management, having written several books on those subjects. The first edition of Juran's Quality Control Handbook in 1951 attracted the attention of the Japanese Union of Scientists and Engineers (JUSE), which invited him to Japan in 1952. When he finally arrived in Japan in 1954, Juran met with executives from ten manufacturing companies. During his life, he made ten visits to Japan, the last in 1990. Working independently of W. Edwards Deming (who focused on the use of statistical process control), Juran—who focused on managing for quality—went to Japan and started courses (1954) in quality management. The training began with top and middle management. Contributions: #Pareto Principle: In 1941, Juran came across the work of Vilfredo Pareto and began to apply the Pareto principle to quality issues (for example, 80% of a problem is caused by 20% of the causes). This is also known as "the vital few and the trivial many." In later years, Juran preferred "the vital few and the useful many" to signal that the remaining 80% of the causes should not be totally ignored. #Management Theory: When he began his career in the 1920s, the principal focus in quality management was on the quality of the end, or finished, product. The tools used were from the Bell system of acceptance sampling, inspection plans, and control charts. The ideas of Frederick Winslow Taylor dominated. Juran is widely credited for adding the human dimension to quality management. He pushed for the education and training of managers. #The Juran Trilogy: Juran was one of the first to write about the cost of poor quality.[9] This was illustrated by his "Juran trilogy," an approach to cross-functional management, which is composed of three managerial processes: quality planning, quality control, and quality improvement. #Transferring quality knowledge between East and West During his 1966 visit to Japan, Juran learned about the Japanese concept of quality circles, which he enthusiastically evangelized in the West. He also acted as a matchmaker between U.S. and Japanese companies looking for introductions to each other. #Juran Institute Juran founded the Juran Institute in 1979. References: https://lnkd.in/gg5idGf https://lnkd.in/gmyBzGv https://lnkd.in/gSTSvX3 #tqmforbetterfuture