Post by The Gap Partnership

Commercial resilience is often discussed in terms of structure and strategy, less often in terms of self-belief. In our latest film Dr. Magdalena Kasberger from Negotiation Academy Potsdam GmbH reveals a pattern - negotiators who trust their ability to handle uncertainty achieve better outcomes under pressure. That confidence shapes how they prepare, how they behave at the table and what they do when a negotiation moves off script. This matters even more in volatile conditions. When assumptions break and power shifts, resilience isn’t just about having options on paper. It’s about having the confidence and discipline to use them well. Diana Jusepeitis brings this insight to life, showing how confidence is built through practice, scenario testing and repetition, so that when pressure hits for real, negotiators recognise the moment and stay steady rather than second-guessing themselves. That’s why commercial resilience isn’t built at the negotiation table alone. It’s built earlier, when insight is translated into practical behaviours that hold under pressure.  🎬 Watch our latest film on self-efficacy and consider how confidence under pressure is shaping outcomes in your business. If you want to negotiate smarter and grow faster, then get in touch.  #Negotiation #Commercial #Resilience #Science #Practice

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