Post by The Agile Brand with Greg Kihlström®

This episode was recorded live at eTail™ Palm Springs where we saw and heard the latest and greatest in #ecommerce and #retail. Do you need to choose between AI and human recommendations as a customer? Why not have both? After all, don’t each have their strengths? AI in the retail experience is all the rage these days, but today I’m talking with someone from a brand that has been incorporating AI-personalized experiences and shopping combined with expert human recommendations for over 14 years, and continues to innovate today. Host Greg Kihlstrom welcomes Noah Zamansky, Vice President of Product and Client Experience at Stitch Fix to talk about how #AI-based personalization plus human creativity and input makes an amazing #customerexperience at Stitch Fix.