Post by Telia

📣 Taking ACE to the next level – together with LeadDesk We’ve signed an agreement to sell the ACE contact center software platform to LeadDesk, while entering a long-term strategic partnership.  This step is in line with Telia’s strategy to simplify our operations and focus on our core business. At the same time, the development of the platform is secured through LeadDesk's product portfolio and specialized expertise. What’s not changing, however, is our commitment to customer relationships and high-quality service delivery. For ACE customers, this means:  ✅ Telia remains your trusted partner – responsible for sales, delivery and support  ✅ Continued development of the ACE platform with increased investment and focus  ✅ Access to enhanced future capabilities, including AI-enabled features  Today, ACE serves more than 100,000 users across the Nordics. Through this partnership, we’re ensuring that the platform will continue to evolve while delivering long-term value to current and new customers. Read more in the press release in the comments.