Post by TalkTalk

As a challenger brand, TalkTalk has a track record of doing things differently. When it came to transforming customer service, off-the-shelf was never going to cut it. In the final article of our bi-weekly TalkTalkin’ series, Tiffany Holt, TalkTalk's programme director, shares the low-down on how we’re working with Kraken to shape a customer service platform built around our customers. Read more by clicking below 👇 #TalkTalkin #CustomerExperience #Transformation Kraken