Post by Talkdesk

Name: What does it take to bring AI to one of Spain's largest telecommunications providers? As Spain's le
Uploaded: 2026-06-26T12:00:43.157Z
Channel: Talkdesk
Description: What does it take to bring AI to one of Spain's largest telecommunications providers? As Spain's leading telecommunications operator for customer satisfaction, MasOrange supports millions of customer

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What does it take to bring AI to one of Spain's largest telecommunications providers? As Spain's leading telecommunications operator for customer satisfaction, MasOrange supports millions of customer interactions across more than 20 brands. To continue raising the bar, MasOrange partnered with Talkdesk to accelerate its AI strategy with Customer Experience Automation (CXA)—giving teams the ability to test, learn, and optimize AI experiences in real time. The result? 🚀 Faster identification of customer needs 🚀 Greater operational agility 🚀 And a foundation for continuous innovation at scale Watch the full video to hear directly from MasOrange about their AI journey, lessons learned, and what's next. Learn more via the link below: https://lnkd.in/gZBbiMAy #Talkdesk #CX #AI #CXA #CustomerExperience #CustomerExperienceAutomation #Automation #CCaaS #ContactCenter #News #SaaS #Software #Platform #News #ArtificialIntelligence #CustomerService #Agent #Bot #AIAgent #AgenticAI #Product #MasOrange #CustomerStory

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