Post by Steve Roberts

The best customer experience is usually invisible. No chasing. No checking. No wondering where your order is. No production team waiting around because one small part is missing. That’s the part of B2B people don’t talk about enough. Everyone wants to talk about digital transformation. But the real question is: Does it make life easier for the customer? That’s why it was great to see Fabory featured in the Belgian magazine Industrial News. Sylvia de Bie and Frank van Schijndel were interviewed by Karl D’haveloose about our smart European Distribution Centre in Tilburg and how Fabory is using automation, digital tools and LOGIC solutions to deliver faster and smarter across Europe. This is the work that sits behind the scenes. Better stock visibility. Less manual work. More reliable delivery. Lower total cost of ownership. Fewer headaches for the customer. Not flashy. But incredibly valuable. Because in our world, a fastener is never just a fastener. It’s uptime. It’s continuity. It’s confidence that production keeps moving. Proud to see Sylvia and Frank sharing the Fabory story. Full article here: https://buff.ly/dCgmTVp