Post by Soroc Technology

Enterprise support wasn’t built for how work happens today. Too many tools. Too many handoffs. Too many tickets. Today, Soroc Technology and Pomeroy are changing that. We’ve launched SmartServices and SmartWorkplace. A new approach to service delivery built for speed, intelligence, and scale. Powered by BanzAI, our adaptive AI platform, SmartServices replaces fragmented, ticket-driven models with a unified, autonomous operating layer that: • Predicts and resolves issues before they impact the business • Reduces reliance on manual support and escalations • Accelerates resolution from hours to seconds • Delivers measurable cost savings in weeks, not years At the core is SmartWorkplace. A single, high-intelligence service layer that connects IT, HR, Finance, Legal, and more into one orchestrated experience. No silos. No disconnected systems. Just seamless, proactive support across the enterprise. This is a shift. From reactive to predictive. From tickets to intelligence. From cost centre to competitive advantage. The future of service delivery isn’t coming. It’s here. Read more: https://bit.ly/4sHUOSx #SmartServices #SmartWorkplace #AI #DigitalTransformation #EmployeeExperience #ITServices #Automation