Post by Softtech

Name: We are redefining customer service in the energy sector. The digital assistant we developed with Ay
Uploaded: 2025-10-23T11:05:44.423Z
Channel: Softtech
Description: We are redefining customer service in the energy sector. The digital assistant we developed with Aydem Enerji offers 24/7 service via WhatsApp, successfully resolving over 2,000 interactions daily. I

107,637 followers

We are redefining customer service in the energy sector. The digital assistant we developed with Aydem Enerji offers 24/7 service via WhatsApp, successfully resolving over 2,000 interactions daily. It offers various services, including fault reporting, maintenance announcements, and street lighting, in a fast, easy, and seamless manner. This solution reduces call centre congestion, cutting processing times in half and delivering cost advantages. With 90% customer satisfaction and increased operational efficiency, Softtech Intelligence's mAistro platform is building tomorrow's customer experience today. For more information: https://lnkd.in/dEQhE8gz #Softtech #AydemEnerji #AI #SofttechIntelligence #mAistro #SuccessStory Süleyman Tosun, Ph. D., PMP, PSM I, ITIL Softtech Intelligence

Video Content