Post by Skip

Meet Jasmeen Kaur, one of the incredible team members driving impact here at Skip! 🚀 As a Global Process and Policy Manager, Jasmeen plays a pivotal role in reviewing and shaping the policies that define our user experience for customers like you. Her journey at Skip is a true testament to growth. Starting in 2017 as a part-time Customer Service Agent, Jasmeen worked her way up through the ranks—from Team Lead to Canada Policy Manager, and now into her global role. Her superpower? A bottom-up perspective that allows her to uniquely understand the day-to-day realities of agents, leads, and managers because she has lived them all. When she’s not empowering our teams, you might find her: 🎶Singing along to Bollywood hits: She’s  a self-proclaimed Bollywood jukebox and knows them all by heart. 🧪Catching a classic thriller: She has watched Breaking Bad six or seven times. 🍳Enjoying a Sunday favourite: You can bet she's ordering from Smitty’s for breakfast. Click through the slides to learn more. Who would you like to see featured in our next team spotlight? 👀 #Skip #PeopleofSkip #WeAreSkip #Spotlight