Post by Singapore General Hospital

What if patients could receive timely guidance and support, even beyond the hospital? In this episode of the SGH Hospital of the Future podcast, Professor David Bates, Medical Director of Clinical and Quality Analysis at Mass General Brigham (MGB), shares how health information systems, data, and active surveillance are helping healthcare organisations identify risks earlier, reduce patient harm, and support more reliable care delivery. Building on this, Dr Jasmine Ong shares how AI powered voice agents are being used to support patient care by providing accurate medication counselling and addressing patient concerns. By bridging gaps in healthcare manpower, this allows for more frequent and consistent patient touchpoints, helping patients feel supported even outside traditional care settings. Together, these insights highlight how technology can extend care beyond hospital walls while maintaining quality and safety. Join hosts Dr Su-Yen Goh and Dr Jasmine Ong as they hear from Professor David Bates on innovation in patient care. Listen on Spotify: https://lnkd.in/gX8KrAPb Watch on YouTube: https://lnkd.in/gq4g68-i Listen on Apple Podcasts: https://lnkd.in/gN4PrhUP #SGHHospitalOfTheFuture #Innovation

Video Content