Post by Sierra

Name: More on Payments! When a customer needs to make a payment or activate a card, even the best AI conve
Uploaded: 2026-04-09T20:21:19.324Z
Channel: Sierra
Description: More on Payments! When a customer needs to make a payment or activate a card, even the best AI conversations often end in a clunky IVR handoff, causing frustrated customers to hang up the phone. Now,

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More on Payments! When a customer needs to make a payment or activate a card, even the best AI conversations often end in a clunky IVR handoff, causing frustrated customers to hang up the phone. Now, agents built on Sierra can securely collect card information and complete payments—across voice and chat—entirely within one conversation.

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