Post by Shane Barker Consulting

Wondering how to improve your customer experience? It’s all about delivering the right things to your customers instantly, according to Daniel Rodriguez (he/his). He is the Chief Marketing Officer at Simplr, a customer service outsourcing company, and he was the VP of #Marketing of Seismic. He says that #Amazon has changed the way customers expect #brands to deliver services. It’s all about delivering the things customers want “now.” His tip? Change the way you’re investing in customer service and start delivering what your customers want instantly. Simplr is working hard to change the way brands go about their customer service through their outsourcing services. To hear his views on this, listen to the latest episode of Shane Barker’s Marketing Growth #Podcast. Here’s the episode link: https://buff.ly/3mmU0zV