Post by Shahana Arif

Recruitment and Employee Outsourcing Generalist

š–šž'š«šž š‡š¢š«š¢š§š : šŒš’ šƒš²š§ššš¦š¢šœ š’š®š©š©šØš«š­ š€š§ššš„š²š¬š­ - šŠššš«šššœš”š¢ (šŽš§š¬š¢š­šž) Apply now via HR Ways - Hiring Tech Talent š‰šØš› šƒšžš¬šœš«š¢š©š­š¢šØš§: ā€¢ Provide L1 support for Microsoft Dynamics users (how-to help, access issues, basic errors). ā€¢ Triage, log, and resolve tickets within SLAs; escalate complex issues with proper notes and steps to reproduce. ā€¢ Perform basic checks on roles/permissions, workflows, data issues, and common configuration problems. š‘šžšŖš®š¢š«šžš¦šžš§š­š¬: ā€¢ 2+ year experience in application support/helpdesk (Dynamics 365 exposure preferred). ā€¢ Familiar with ticketing tools (Jira, Zendesk, ServiceNow, etc.) and support workflows. šš¢šœšž š­šØ š‡šššÆšž: Power Platform basics (Power Automate/Power Apps), Microsoft 365/Azure AD exposure, ITIL familiarity. šŸ‘‰ š€š©š©š„š² š‡šžš«šž: https://lnkd.in/d4bYBc8i or send resume at [email protected] (not com) šŸ’¼ For more exciting opportunities, visit https://lnkd.in/dQ5K2BPT šŸ“² Join our WhatsApp Channel https://lnkd.in/d44aDr7W to stay updated