Post by Samantha Marsh, PHR

Director of People & Culture | Strategy in Metrics, Magic in Culture

One more reminder that this is happening on Thursday, and I’m especially looking forward to hearing Tom’s take on this. Tom has deep experience helping teams think through global payment quality, where the obvious test cases are rarely enough. This should be a sharp, practical conversation on the payment failures that can quietly impact approvals, revenue, and customer trust. Worth joining if payments are part of your world.

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