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Name: 🆕 in Agentforce Contact Center: Workforce Engagement Management 1. Visibility over your reps and
Uploaded: 2026-06-12T20:00:23.913Z
Channel: Salesforce
Description: 🆕 in Agentforce Contact Center: Workforce Engagement Management 1. Visibility over your reps and AI agents 2. Fill coverage gaps 3. Coach smarter 4. Keep service quality high as AI scales Explore

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🆕 in Agentforce Contact Center: Workforce Engagement Management 1. Visibility over your reps and AI agents 2. Fill coverage gaps 3. Coach smarter 4. Keep service quality high as AI scales Explore our Summer '26 Release: https://sforce.co/4xqsHKk

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