Post by RETHINK Retail

Name: "Technology has given people fluidity and flexibility... and a lot of that echoes into the way that
Uploaded: 2026-05-02T19:30:01.135Z
Channel: RETHINK Retail
Description: "Technology has given people fluidity and flexibility... and a lot of that echoes into the way that they shop in a store." In this podcast episode, Nicholas Effler, VP of Store Design at Crate & Barr

35,332 followers

"Technology has given people fluidity and flexibility... and a lot of that echoes into the way that they shop in a store." In this podcast episode, Nicholas Effler, VP of Store Design at Crate & Barrel discusses why rigid store layouts are a thing of the past. In 2026, the scrolling habits on a customer’s phone dictate the pace of the physical aisle. The Strategic Shift: Success is now found in "right-sizing" the fleet and ensuring associates have the seamless tools they need to stay focused on the human connection rather than logistics. Full conversation with Top Retail Expert Cynthia Ortiz, RDI here: https://lnkd.in/eGd9Pn2p #StoreDesign #CrateAndBarrel #RetailInnovation #CustomerExperience #Leadership

Video Content