Post by Quantium Telstra

Have we hit a ceiling in scam detection? - Despite years of investment in biometrics, customer education, and fraud capability, reported scam losses in Australia have now plateaued. Not because the problem is solved, but because bank-only data may have reached its natural limit. In this article, Graham Dixon, our GM Scam Fraud & Identity, explores what the latest ScamWatch figures are really telling us, why optimisation alone is no longer enough, and how enabling banks to see beyond their four walls is critical. Read the full article below.