Post by PwC India

As part of the Global FinTech Festival (GFF) 2026 Roadshow, PwC India and NPCI convened a closed-door roundtable in Bengaluru, bringing together senior leaders from the BFSI and FinTech ecosystem. The discussion explored the transformative impact of Agentic AI in Financial Services, with participants debating how customer relationships, trust, fraud management, regulatory frameworks, and financial infrastructure could evolve in an increasingly AI-driven future. The session also served as a precursor to the conversations that will shape the agenda at GFF 2026.   Some of the key takeaways from the discussions included the emergence of AI agents as a new customer interface, the need for agent-ready financial infrastructure, the potential of AI to simplify complex financial journeys, and the importance of balancing innovation with trust, accountability, and consumer choice.   #GlobalFinTechFestival #BFSI Vivek Belgavi | Mihir Gandhi | Amit Nawka