Post by Engr. Bashir Rehman 🇦🇪🇶🇦

Executive Head of Operation & Supply Chain Management | Senior Procurement Specialist | Director – Fleet & Transport | Heavy Equipment’s & Cranes Operations Leader | Since 17 June 1975 - Al Memar Group Qatar till date.

Hello MCB Bank Limited State Bank of Pakistan (SBP) Service Reliability Concern – Digital Banking Raising a formal concern regarding persistent failure of online P2P transactions on my account with MCB Bank Limited over the past two weeks. Despite internal escalation, the issue remains unresolved — reflecting serious gaps in system reliability, customer response, and operational accountability. For a regulated financial institution, uninterrupted digital access is not optional; it is a core service obligation. Expecting: Immediate resolution Clear root cause explanation Strengthened service reliability going forward Continued inaction will necessitate escalation to the State Bank of Pakistan. #Banking #DigitalBanking #Accountability #CustomerExperience #MCB #Poor