Post by PPS Mutual

Perhaps no measure better reflects our first decade in Australia than retention. Over the past ten years, PPS Mutual has maintained the lowest lapse rate in the Australian retail life insurance market - a distinction that reflects both the strength of the mutual model and the trust Members place in it. For the rolling 12 months to December 2025, the lapse rate sits at 5.4%, compared to an industry average of 14.3% - meaning Members are around a third as likely to let their cover lapse vs the broader market. It’s a result that reflects alignment by design. Members who remain with PPS Mutual continue to benefit from the mutual model, including growing Profit-Share balances, while advisers work within a structure built around long-term relationships rather than short-term transactions. As PPS Mutual marks a decade in Australia, retention remains one of the strongest reflections of what a mutual model can achieve. Read the full article here 🔗 https://lnkd.in/eMEQTxjq #ppsmutual #mutuality #profitsharing #ppslifeinsurance #ppstraumainsurance #ppsincomeprotection