Post by Pia

Ryan Barton and the New Charter team partnered with Pia to drive real automation into their service desk — and 12 months later, the results are showing up in places they didn't expect. → Ticket automation across new user onboarding, printer troubleshooting, and repairs → Management wins — tickets auto-closing, duplicates flagged, reports running themselves → A proven RPA layer that lets you orchestrate AI safely, with proper logging and real controls "We're getting real ROI from this tool today across the platform." Ryan summarizes what what 12 months with Pia actually looks like for New Charter. In just 4 minutes: https://hubs.la/Q04pJq_g0 #MSP #ManagedServices #ITAutomation #RPA #ServiceDesk Dave Schwartz Nic Ferraro James Allen