Post by Perth & Kinross Council

We've updated our Customer Service Charter to better reflect customer expectations and our own performance. Our promise to communities and customers is to: - be open, honest and transparent in everything we do - treat customers politely, fairly and with respect - get things right first time The updated charter has been modernised to reflect what customers expect from us today. All enquiries will now be answered within five working days, or within 15 working days for the most complex queries. More information is available on our website now: https://bit.ly/3NRUT7a