Post by Performance in People

Name: What makes someone exceptional at delivering great customer experiences? Often, it starts with lovi
Uploaded: 2026-06-29T12:59:59.814Z
Channel: Performance in People
Description: What makes someone exceptional at delivering great customer experiences? Often, it starts with loving what you do. We caught up with Maisie Willis from Parkdean Resorts, Highfield Grange to find ou

3,023 followers

What makes someone exceptional at delivering great customer experiences? Often, it starts with loving what you do. We caught up with Maisie Willis from Parkdean Resorts, Highfield Grange to find out what she enjoys most about her role - and her answer gives a great insight into why she stood out as our 2025 BMS Champions winner! 🏆 Job satisfaction isn't just good for employees, but also one of the strongest foundations for outstanding customer experiences. ✨ 💬 But what is it about Maisie's role that motivates her every day? Watch the video to hear from Maisie herself… ⬇️ #Throwback #CustomerExperience #EmployeeEngagement #CustomerService #BMSChampion #BehaviourMatters

Video Content