Post by Parloa

Roughly 95% of AI initiatives stall on the way to production. Not necessarily because of the model, but because of the environment. Whereas a pilot runs on favorable conditions, live customers bring complex problems, mismatched data, contradictory policies, identity verification, regulated information, and high-pressure moments to the interaction. We call this gap between a working demo and reliable production the AI divide. Crossing it requires a clear strategy of starting with a focused use case, time-boxing a proof of value, and building governance and integration patterns that can hold up as volume and complexity climb. 🔗 Our new three-part series explains the strategy in detail. Read it here: https://okt.to/DASUKT #Parloa #CustomerExperience #AIInnovation