Post by Paper Giant

TAC was going through a lot of change. But its internal communications team was mostly responding to urgent requests rather than having time to plan. Staff were getting too many messages, different teams were hearing different things, and important information was hard to find. The problem was not just “too much communication”. It was that more messages were creating less clarity. See how we helped TAC turn internal communication from noise into something more useful and strategic: https://lnkd.in/gv_GgBij #InternalCommunications #ChangeStrategy #ServiceDesign #HumanCentredDesign #PaperGiant