Post by P&O Cruises Careers

Meet our P&O Cruises Stars of the Year 2025! 🌟 At P&O Cruises we want to make sure that those who SHINE the brightest are recognised – so we have our onboard Recognition Programme the SHINE Awards, to help us recognise and celebrate our people. SHINE helps us to think about how we deliver extraordinary service to our Guests.   Each year, following monthly nominations, an overall SHINE winner is chosen and we’re pleased to announce our P&O Cruises Stars of the Year for 2025 is Shrey! Shrey is one of our dedicated receptionist team members & has received several strong nominations from guests, for going above and beyond to assist them. An example of one of Shrey's guest nominations is below: One of Shrey's guest nominations: “It was my first holiday on my own since my husband died and a very hard one to do. I had a little lion that my daughter had made for me out of some of his shirts. I had put it on top of the bag that I was using as my hand baggage because I wanted him close.   After I’d boarded, I went straight to my muster station. It was here I realised the little lion had fallen out of my bag. I was devastated. I went to the reception desk to report this in case someone had handed it in. I spoke to Shrey, who was very sympathetic. He talked to me for a while because I was in tears and then asked if I had a photo of the lion so he could then take a picture with his own phone and ask around about it.   A couple of days later we called into Lisbon. When I got back to the ship someone came to my cabin with a packet and a letter. In the parcel was a little lion the same size as the one I had lost. The letter read that even though the lion was a different colour than the one I had lost, Shrey hoped it would give me some comfort until I got home, and my daughter could make me another.   I was so utterly touched. He had gone ashore in his own time to look for this for me. Definitely an action above and beyond anything required.” Congratulations and thank you, Shrey! 🎉