Post by OWT - a Swisscom company

Come meet us at Salesforce Agentforce World Tour Zurich next Tuesday, June 16th! ☁️ Together with Swisscom Business, we will be there as a Groundbreaker Sponsor to discuss how organizations can move beyond fragmented customer interactions toward AI-powered orchestration. What you can look forward to: 🎤 Breakout: How Agentforce is Transforming Customer Engagement in Financial Services (14:15-14:45, Breakout 3) Frédéric Demierre (Salesforce Practice & Alliance Manager, OWT) and Mark Burow (Head CX Consulting, Swisscom B2B) will show how Agentforce, Data Cloud, and real-time orchestration are turning fragmented banking and insurance interactions into intelligent, connected customer journeys. 💬 Expert conversations  Visit us at our booth and explore how Swisscom and OWT can help take your customer experience to the next level. 📅 Tuesday, 16. June 2026 📍 Kongresshaus Zurich Register here: https://lnkd.in/esH_3Enh We look forward to seeing you there! #OWT #WeMakeItHappen #CustomerExperience #Agentforce #WorldTourZurich #Salesforce #Swisscom #FinancialServices #AI #CX