Post by OWT - a Swisscom company

Your customers don't care how many systems, channels, or AI models are behind the scenes. They just want the experience to feel seamless.   Join us and Swisscom Business at Salesforce Agentforce World Tour Zurich, where we'll be on stage as a Groundbreaker Sponsor, presenting how Agentforce is transforming customer engagement in financial services. Frédéric Demierre, Salesforce Practice & Alliance Manager at OWT, and Mark Burow, Head of CX Consulting Swisscom B2B, will explore how financial institutions can move from disconnected digital channels to intelligent, AI-orchestrated customer journeys powered by real-time decisioning and unified data. 📅 Tuesday, 16 June 2026, 14:15-14:45  📍 Kongresshaus Zurich, Breakout 3 Register here: https://lnkd.in/esH_3Enh We'll also be at our booth all day, ready to connect. Stop by to discover how OWT and Swisscom can help take your customer experience to the next level. #OWT #WeMakeItHappen #CustomerExperience #Agentforce #WorldTourZurich #Salesforce #Swisscom #FinancialServices #AI #CX