Post by Outsourcing Today

🎙️ New Interview in the editorial series of 𝐁𝐮𝐢𝐥𝐝 𝐒𝐦𝐚𝐫𝐭. 𝐒𝐜𝐚𝐥𝐞 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐥𝐲. 𝐓𝐡𝐞 𝐕𝐨𝐢𝐜𝐞 𝐨𝐟 𝐋𝐞𝐚𝐝𝐞𝐫𝐬 𝐢𝐧 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 with Cătălin Mătușescu, Founder & CEO, Carpathian Robotics 🔷 Customers increasingly expect technology to be intuitive, autonomous and measurable. It is no longer enough for a robot simply to perform a task. Customers want it to navigate safely, adapt to real working environments, generate reports and demonstrate a clear return on investment. 🔷They also expect faster implementation and support. When a problem appears, customers do not want to wait several days for a diagnosis. They expect remote assistance, intelligent troubleshooting and access to clear tutorials and service information. 🔷AI has therefore increased expectations not only regarding product performance, but also regarding the entire customer experience. Read here the full interview: https://lnkd.in/dn9AfNPM