Post by Orange Business

🌐 Orange Business India recently hosted an exclusive CXO Roundtable: “CX success powered by AI”, in association with The Indian Express Group in Bengaluru, India. The forum brought together senior industry leaders and decision-makers from BFSI, pharma, education, technology, and finance sectors to discuss how AI is transforming customer engagement, operational efficiency, and business outcomes – backed by AI adoption use cases and the organizations’ journey in leveraging AI.   The discussions explored: ➡️ AI-powered customer experience transformation ➡️Real-time sentiment analysis and interaction analytics ➡️ Intelligent workflows and automation ➡️ Omnichannel engagement strategies ➡️ Data visibility and customer journey challenges ➡️ The growing role of GCCs and integrated technology architectures   At Orange Business, we continue to support enterprises across India and APAC with AI, CX, cloud, security, and digital transformation capabilities, helping organizations to build scalable, secure, and future-ready customer experience strategies 🤝 A big thank you to all our customers, speakers, panelists, and partners for contributing to insightful conversations and meaningful peer engagement. Connect with us today to explore how AI-led CX strategies can accelerate your digital transformation journey 🚀   #AI #CustomerExperience #DigitalTransformation   Sunil Joshi Rishi Chopra Saibal R Choudhury Merry Joseph