Post by Open Systems

AI is only as good as the experience behind it. For 35 years, Open Systems has been running security and networking operations for global organizations. That means millions of operational decisions: root cause analyses, incident investigations, escalation paths, change histories and resolution workflows. Most AI models learn from abstract data. Lucy learns from decades of operational expertise: how incidents were handled, escalated, and resolved in real scenarios. Because in cybersecurity, knowing what happened is important. But knowing what to do next is what really matters.