Post by Ojas Mhatre

Summer Intern - Kraft Heinz | NMIMS Mumbai MBA (DT) ’27 | Reliance Retail Ltd. | FCRIT CSE’24

Hey everyone 👋 As students of MBA Digital Transformation programme in NMIMS - Ayushman Agarwal, Devaansh Gupta, Hiya Mehta, Joel Cherian, Vanshika Awasthi and Ojas Mhatre, are running a super-short (3–4 mins) survey on how AI chatbots and IVR phone menus shape everyday customer experiences (food delivery, banking, travel, etc.). it’s anonymous and used only for research—your inputs can help make support journeys faster, clearer, and less frustrating  🙌 👉 take the survey: https://tally.so/r/m6bLzP if you can, please share it with your network too. Thanks a ton! 💙

Post content