Post by Nick Keep. Automotive Expert, Facilitator, Trainer, Coach.
Personal Effectiveness Specialist, Leadership, Management, Sales-Aftersales Trainer and Facilitator, Event Facilitation, Cultural change creator, Learning experience developer , Keynote Speaker,Mental health advocate.
“A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.” – (Mahatma Gandhi) Always a pleasure working with our partners to enhance their customers after-sales (FixedOps) experience. Investing in training and coaching to help Service Team Managers exceed their customers experience, and maintain their vehicles to the highest standard. Maximise profit opportunities and develop customer loyalty. #nickkeepassociates #thebestornothing #mercedesbenz
