Post by Nexthink

Name: What does it take to automate IT support at scale? At #NexthinkExperience26, Matt Harmon, Directo
Uploaded: 2026-07-16T15:45:36.585Z
Channel: Nexthink
Description: What does it take to automate IT support at scale? At #NexthinkExperience26, Matt Harmon, Director of IT at Burns & McDonnell, will share how his team is leveraging Nexthink Spark to reduce support

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What does it take to automate IT support at scale? At #NexthinkExperience26, Matt Harmon, Director of IT at Burns & McDonnell, will share how his team is leveraging Nexthink Spark to reduce support interactions, save thousands of hours through automation, and build a more proactive service desk experience. If you're exploring AI, advancing your automation strategy, or looking for practical ways to improve IT service delivery, this session will offer real-world insights and lessons learned from a team putting these technologies into action. Join us in Orlando, Florida from October 5-7. Register today: https://lnkd.in/eYgBuAeZ

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