Post by Neil Hammerton

Name: Wildlife Victoria answers 180,000 calls a year, 24/7, for injured, sick, or orphaned wildlife across
Uploaded: 2026-07-14T09:00:35.508Z
Channel: Neil Hammerton
Description: Wildlife Victoria answers 180,000 calls a year, 24/7, for injured, sick, or orphaned wildlife across the state. The hard part was never picking up the phone, it was working out what they were actually

CEO & Co-Founder | Building AI Voice, Chat and SMS That Earns Trust at Scale

Wildlife Victoria answers 180,000 calls a year, 24/7, for injured, sick, or orphaned wildlife across the state. The hard part was never picking up the phone, it was working out what they were actually dealing with. Remote Assist gives them a video link instead, two clicks, and they can actually see the animal. 8 to 10 minutes saved on every case, and a much better chance for whatever's on the other end of that call. Good to see the team behind this getting it right.

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