Post by Martin Ma

Your team shipped the internal platform three months ago. Adoption metrics landed this morning. Half the engineers are bypassing it. The ones using it are complaining in #platform-help. One VP asked, diplomatically, whether it was worth the spend. You mandated it. You trained on it. You wrote the docs. They're not using it. You're about to escalate. Make it official. Add teeth. Before you do: there's a company that built a system so good, 92% of members pay every year to stay in it. They sell a quarter-pound hot dog for $1.50 that should cost $4.52. And last year, after 40 years of that kind of generosity, they did something that looks like the opposite. They scanned everyone at the door. Most people see a contradiction. It's not. And it explains why their system works and why $4.2M platforms die. Full article below 👇 . . . #Leadership #EngineeringManagement #PlatformEngineering #DeveloperExperience #Strategy #TechLeadership #InternalPlatforms #DevEx #Trust #EngineeringCulture