Post by Motortech.ai

Why is now the right moment for AI customer communication in Automotive retail? That’s the question Tanesha Marie Austen posed to Tom Kilroy and Gerard Thatcher on the latest Armchair podcast. We’ve likely all dabbled in AI now and we know that people are increasingly using LLMs in place of search, but why should dealerships care? Tom and Gerard touch on some key reasons why: 🚘 AI has got the point where it does things that are really useful - things we couldn’t do before 🤝 We've reached a point of trust - we know we’ve got the right guardrails and processes in place for dealerships to trust AIME to talk to their customers 👨‍💻 We now have the dealership data available and AI can truly start to unlock value here, driving upsells, repeat business and more Watch the full interview here > https://lnkd.in/e3usADYC

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